Can you ask a rude customer to leave?
In general, if a customer is causing a scene or making it impossible for your other customers to enjoy their experience at your place of business, you can legally ask them to leave. Never mistake an unhappy customer for a rude customer. Remember that people say things online that they would never say in person.
What would you do to deny a request from a customer?
9 (Polite) Ways to Reject a Customer. Genuinely hear their request. Focus on what you CAN do. Be gentle and provide next steps. Dont waste time, but dont burn bridges either. Decline with gratitude. Offer alternatives. Position yourself as the expert.More items •1 Oct 2014